Return and Refund policy – Update 17/07/2023

Refund

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.

When you placed the order by mistake, please contact us at Contact Us to cancel the order before we ship the order. Usually we ship the order in 24-48 hours. There is no cost for you to cancel (excluding the Paypal fee which is usually 5%. That means you pay 100$ and on refund you will get 95$) the order before we ship the order. We will email you back to confirm the cancellation. You’ll receive the refund in 1-4 days after cancellation (usually immediately).

We do our best to pack your items carefully but sometimes accidents happen during transit. Please reach out to Contact us and send us photos of your broken item(s) along with your order number. This way we can verify the item and damage. We will re-send that item immediately. If the item is no longer in stock we will work our best to make sure you are taken care. Broken items do not need to be mailed back to us. If you don’t need it we will refund. You’ll receive the refund in 1-4 days after cancellation (usually immediately).

If the goods are not as described or pictured, we will refund. For custom orders, we will send you product images (Email) before shipping and only ship once you are satisfied.

If you ever need anything or have any questions, please Contact Us. We are here to help you!